Product

What makes a good product manager, from the perspective of the rest of a team

Today marks 30 days in my new role as an associate product manager at Trello, coming from the support team. I’m working on a cross-functional team, alongside an experience product manager, and one of the first things I did when I started was to set up a 15 minute chat with each of my new teammates. I spent a few minutes just chatting with each person, a few minutes talking about their experience on the team, and then, at the end, I asked each one what they found to be helpful in a product manager.

While none of these are probably going to be shocking to an experienced product manager, I found it really interesting to hear the role described by people who work alongside product managers but don’t hold that role themselves. Here’s how my teammates described an ideal product manager:

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